2 Day Shipping

See also, Shipping Policy and Terms of Service

2-Day Express Shipping Limitations

Due to carrier limitations, the following cannot be delivered within 2 business days from when the order is fulfilled.

  • Out of stock items

  • Bulk products such as Kilograms of CBD Isolate and other hemp extracts and pounds of Hemp Flower product will normally not qualify for 2 day shipping as these usually ship direct from the lab or farm.
  • Orders shipping to Alaska, Hawaii, Puerto Rico, military addresses, and PO boxes

In accepting our 2 Day shipping offer you accept the above conditions and limitations.

 

2-Day Tracking and Fulfillment

To provide you with visibility into the on-time delivery rates, you’ll receive email updates from the carrier notifying you when your order has been packed, shipped and is due to arrive.

If an order is received before noon local time of the FC, then an order will be considered on time if there is an attempted delivery within 2 business days.

  • If an order is received after noon local time of the FC, the order will be fulfilled by the next day and delivered within 2 business days after the order is fulfilled.

  • On time delivery rates across all carriers including 2-day can be tracked and monitored using this helpful Delivery Status page that is updated weekly.

Rhizo Sciences aims to deliver all orders on-time and is continuously monitoring and improving our program. Rhizo Sciences and the carrier does not provide any guarantees or credits for delayed shipments at this time.

 

2 Day  Express Shipping Frequently Asked Questions

Q: How do I Choose 2 Day Express Shipping

A: You can select 2 day shipping at checkout. For most purchases it will be the default option.

 

Q:Is 2 Day Shipping available in my location?

A: If 2-Day-Shipping is available to you you will be offered it at checkout.

 

Q:Is 2 Day Shipping available on international orders?

A: 2-Day-Shipping is not currently available on international shipments however International Express Shipping is available. This normally takes 4-10 days but can be significantly delayed due to customs and border security – delays on international shipping are beyond our control.

 

Q:Is 2 Day Shipping available on international orders?

A: 2-Day-Shipping is not currently available on international shipments however International Express Shipping is available

 

Q: Where do you ship from?

A: We stock product across a number of locations. Our 2 day Shipping normally ships out of our FDA certified climate controlled warehouse in Dallas, Texas. Our flower products mostly ship from Oregon and our bulk extracts ship direct from labs in Kentucky and Colorado.

 

Q: How much is it?

A: 2 Day shipping costs $20 including packing and handling fees.

 

Q: What if it’s not delivered in 2 days?

A: ShipBob aims to continuously monitor transit and on-time delivery rates to better improve our 2-Day Express program. ShipBob does not provide any guarantees or credits for delayed shipments at this time, but you can view the % delivered on time here.

 

Q: Are weekends counted?

A: No, carriers only pick up from our warehouse on Monday through Friday (business days) at this time.

 

Q: What are the Rhizo Sciences 2-Day express fulfillment cutoff times?

A: If an order is received before noon local time at the fulfillment center, then an order will be considered on time if there is an attempted delivery within 2 business days. If an order is received after noon local time, the order will be fulfilled by the next day and delivered within 2 business days after the order is fulfilled.